GDPR & Privacy Policy

Introduction

The General Data Protection Regulation (GDPR), which goes into effect on 25 May 2018, creates consistent data protection rules across Europe. It applies to all companies that process personal data about individuals in the EU, regardless of where the company is based. Processing is defined broadly and refers to anything related to personal data, including how a company handles and manages data, such as collecting, storing, using and destroying data.

While many of the principles of this regulation build on current EU data protection rules, the GDPR has a wider scope, more prescriptive standards and substantial fines. For example, it requires a higher standard of consent for using some types of data, and broadens the rights that individuals have for accessing and transferring their data.

Any organization that works with EU residents’ personal data in any manner, irrespective of location, has obligations to protect the data. Hymax Automotive Refinishing is well aware of its role in providing data integrity and security to our users and customers to meet the GDPR mandates.

This GDPR policy will be applied for the following Hymax Automotive Refinishing websites:

• Hymax Automotive Refinishing Online Color Retrieval: https://hymax.biz/color_retrieval/v2/site/login
• Hymax Automotive Refinishing main website: www.hymaxrefinish.com

Hymax Automotive Refinishing’s Commitment

At Hymax Automotive Refinishing, we have always honoured our users’ right to data privacy and protection. We have never served ads to our users, and never will. We do not serve ads even to customers using the free editions of our products. This means that we have no necessity to collect and process users’ personal information beyond what is required for the functioning of our products.

What does this mean for our customers?

We understand that meeting the GDPR requirements takes a lot of time and effort. And as your partner, we want to help you make the process as flawless as possible, so that you don’t have to worry about compliance and can focus more on running your business. Some of our product enhancements are about to make it easier for you to:

• Provide access controls
• Encrypt, anonymise or delete user data
• Enhance security for user data

Information we automatically collect:

Our server will automatically collect (via Google Analytics) browser information, which might account for your personal data:

• IP address to detect your country and set the translation for the website accordingly
• the date, time and duration of your visit on the website;
• browser type;
• browser language;
• operating system;
• your page visits (browser’s history);
• referral information from third parties (e.g. when opening the website from Facebook);
• user behaviour (e.g. how you interact with the website, what pages you visit and how you navigate through the pages).

We do not use Google Analytics to identify you as an individual. In fact, we use these details for analytical purposes only. For example, we use IP address to provide our users with a specific language based on their country

Information You Provide

In order to use the full functionality of the website or conduct business with us, you may be prompted to enter certain types of the data in one of the following ways:

• by filling forms (for example, a “formulation search” form) on our website;
• by downloading documentation from our website;
• subscribing to our newsletter;
• submitting a contact form;
• subscribing to the online color retrieval;

The data that we collect through on the website might include your name, business partners, address, phone number, or email address. Therefore, we provide you with the table below to clarify how we use your data:

Through which service we collect the data	What type of data is saved?	How do we use this data?
Newsletter subscription	Your email address	We subscribe you to our marketing newsletter through which we send news about our products and our events.
Contact us form	Your name, email, phone number and company	We verify that your request is legible as we aim to provide you with the best support possible. Your data is saved afterward to follow-up with your requests and to provide you with support and help.
Online Color Retrieval subscription	Your email, phone number, name, company, address, automotive refinish brand that you are currently using, automotive refinish dealer	We verify that you are a customer of ours and give you permissions to access all the features of our online color retrieval.

Social media

Our website is linked to Facebook with ‘Like and Share’ buttons. This addon reads your Facebook ID and allows you to like or share Hymax Automotive Refinishing pages with a single click. This button has been implemented for marketing purposes only. We do not record your behaviour or your Facebook ID or profile information.

Webtracking / Analysis

We use Google Analytics in order to determine the frequency of use and the number of people visiting our website. In this context, we do not collect any personal data which could reveal your identity to us. Only the IP address which you use when visiting our website will be processed. These data will be used, anonymously, for statistical purposes and further development of our websites.

Cookies

Our website uses cookies.

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. Cookies help us, for example, set some site preferences, such as the language of the website across all pages and provide you with a user-friendly functionality in the Online Color Retrieval.

Most web browsers allow some control of most cookies through the browser settings.

Hymax Automotive Refinishing will not sell, rent or share your personal data to third parties.

Data integration among -GPC- partners:

We are part of -GPC-, and we might need to share your data with our affiliated businesses for the same reasons listed above. We may also appoint third party service providers to assist us in providing information, products or services to our customers. -GPC- may share your personal data with these affiliates and third parties to perform services. Those parties will follow the same terms and regulations.

If your personal data is transferred outside the EU, we will ensure that your personal data receives the same level of protection.

Security

Hymax Automotive Refinishing aims to safeguard and protect your personal data from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss. We utilise and maintain certain reasonable processes, systems, and technologies to do so. However, you acknowledge that no transmission over the Internet is completely secure or error-free, and that these processes, systems, and technologies utilised and maintained by Hymax Automotive Refinishing are subject to compromise. Accordingly, we cannot be held responsible for unauthorized or unintended access that is beyond our control.

Hymax Automotive Refinishing reserves the right, at any time and without notice, to modify, suspend, terminate or interrupt operation of or access to the Site, or any portion thereof, in order to protect the Site or -GPC’s- business.

Retention of Your Personal Data

We apply a general rule of keeping personal data only to fulfil the purposes for which it was collected. We retain your personal data for the period of time of you dealing with us. However, in some circumstances we may retain personal data for other periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required.

External Links

The website may contain links to third party sites (we encourage you to review the privacy policies of these third party sites). The external links are used for digital marketing purposes.

In resume, we use the personal data we collect to:

• conduct and develop our business with you and with others
• administer and manage performance of purchase or sales agreements with our suppliers and customers;
• provide our customers with support and help
• evaluate, maintain, improve and develop the website;
• evaluate, improve and develop our products and services;
• provide you with documentation which you have requested;
• correspond with users to resolve their queries or complaints;
• give you access to secured features of on our website;

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure of.

However, if you are still looking for more information then you can contact us through one of our preferred contact methods:

Email: info-lb@hymaxrefinish.com